About Us

We’ve built a complete marketing offering for all businesses. We are a full-service agency because our services are not singular – they intertwine to offer holistic, long-term solutions for you

provides consistent, high quality customer service in a simple month to month format. Brands and tech companies work with us to make their support teams fast and flexible, while maintaining standards. We call this support ops on demand.
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TRUSTED FROM STARTUPS TO ENTERPRISE

Flexible support team benefits

See how companies work with Influx to deliver flexibility and scale.

Scale fast

Scale fast Support your growing customer base as your business scales 3x, 5x or 10x. Our team expands organically, only as you need us.

Launch new channels

Resolve issues quickly across all channels: email, chat, social media and voice

Improve automatically

Our service is fully managed. We use three levels of management: local, client-specific and data-driven. This improves performance autonomously.

No commitments

Hire onshore or offshore. Support as a Service is dynamic, so you only commit to the next month.

Prepare for the future

Start small with Support as a Service shared services team, then expand later into multichannel, proactive onboarding and insights.

Start in one week

We pre-train agents to work with new clients. Get in touch with our onboarding team to either clear the inbox now or launch a long term solution.
Integrations

How it works: Tech

We connect with all technologies for a seamless end to end support experience.
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Hire full-service teams on demand

Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.
We care about your data in our privacy policy.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.